FAQ

Default solution folder, feel free to edit or delete it.

2.4GHz Channels
Thu, 19 Feb, 2015 at 1:16 PM
Blocked Ports
We block incoming TCP ports 2000, 2022, 7022, 7291, 7443, 8022, 8080, 8081, 8085, 8291, 8443, 9022, 9080, 9291 & 9443. We block incoming UDP ports 1...
Mon, 5 Feb, 2024 at 10:33 AM
Traffic Shaping
Wiz wireless currently does not perform any type of traffic shaping.   Wiz wireless does apply traffic throttling for customers on unlimited plans who u...
Tue, 19 Jul, 2022 at 3:17 PM
WIZ Troubleshooting Guide
If you have slow or a complete loss of Broadband, please try the following troubleshooting steps.  If you get stuck, please phone our office.   1) Resta...
Thu, 10 Mar, 2022 at 4:43 PM
Why is the Wifi on my phone or tablet so slow?
The reason that your phone performs relatively poorly on a current 802.11n or 802.11ac wireless access point is down to its design. The MIMO implementation ...
Wed, 27 May, 2015 at 8:08 AM
Slow Internet Advanced Troubleshooting
In order to ascertain if it's just localised Wifi or a problem with our network/radios we'd normally request the following troubleshooting steps: ...
Thu, 26 Apr, 2018 at 10:54 AM
Improve Wireless Coverage at your Home or Business
How to improve Wi-Fi in the home: Wi-Fi extenders vs Powerline adapters  If the Wi-Fi in your hous...
Wed, 19 Aug, 2015 at 3:04 PM
How to check data usage
You can check your data usage at http://info.wizbiz.net.nz/netstat/? Once you have entered your username and password (please contact us if you h...
Mon, 7 Sep, 2015 at 11:47 AM
Netflix Data Usage Advice
To set your Netflix data usage, log in to your Netflix account, click your account name at the top-right portion of the browser window, and select Your Acco...
Fri, 8 Jan, 2016 at 10:47 AM
2Talk Number Porting
Login to 2Talk.  If you don't know your login details then please contact us. Select Plans and Services then Port a Number to 2Talk ...
Mon, 19 Dec, 2016 at 10:51 AM